Describe the information that was incorrect that you got
You should say:
What information it was
When you got it
Why it was incorrect
And explain how you felt about it
I’d like to talk about the wrong airport information from the airline company’s app that I got last month. I was planning to travel from London to Florence last month during my reading week and I brought a ticket from an airline company on their website. I had travel from this airline company for several times and as usually, all flight information would be presented on their app. This time was no exception. I got the airport and checked in on time. But when I got the boarding gate following the information on the app I found that there was no sight of my flight and there was empty. I was so nervous at that time because there was only 20 minutes left. I ran to the information desk and looked through the information board in the airport. I found that I was supposed to go to another boarding gate. And the information on the app was not update in time. I was angry about the app and I would miss my flight because of its wrong information.
What kinds of professions are related to giving information to others?
People whose job is to provide service like Customer service. They need to give information when their clients have questions about their products or service.
What’ s the difference between giving information by phone and by email?
Giving information by phone can ensure that people receive the information and can get response form them immediately. If giving by email, people can read the content again and again in case that they forget the information.
How can people check whether a piece of information is correct or not?
Through internet or ask professionals’ advice. When we get a piece of information, we can search on the internet at first and then compare the information in different websites to decide whether the information is correct or not.
Do people trust the information online?
Not all people trust internet, especially nowadays there are numerous fake information online. People will distinguish the information according to their own knowledge and information from other resources.